发布日期：2024-08-23 10:24 点击次数：74
美国联邦贸易委员会（FTC）近日对软件巨头Adobe及其两名高管进行了行动，原因是Adobe涉嫌欺瞒消费者，隐瞒了其热门订阅服务的提前终止费，并设置了取消订阅的障碍。根据FTC的转介，美国司法部已向联邦法院对Adobe提起诉讼。
Adobe作为创意与多媒体软件行业的领军企业，旗下拥有众多知名品牌如Photoshop、Illustrator、Premiere Pro等。近年来，Adobe逐步将业务重心转向订阅模式，用户需按月或按年支付费用以使用其软件。然而这一转变引发了消费者的广泛不满。
据报道，若用户在订阅后的第一年内选择取消订阅，将不得不支付高达数百美元的额外费用。更为令人不满的是，在推广过程中Adobe并未充分披露这一政策，并设置诸多障碍使得消费者难以取消订阅。这些行为严重侵犯了消费者的知情权和选择权，引起了消费者的强烈不满。
此次事件再次提醒我们，企业在经营中应诚信经营，充分保障消费者的合法权益。FTC也表示将继续关注并调查类似案件。
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